Addiction and Mental Health Worker, Nicole’s Choice - Offres d'emploi au Canada - jobs-ca.com

Addiction and Mental Health Worker, Nicole’s Choice

Direct Service - (OPSEU)

Full-Time, Contract (End Date: March 31, 2028)

This posting is the result of an upcoming vacancy.

London, Ontario (London Zone)

- Application Deadline: November 9, 2026 -

We believe that everyone in our community has the right to safe, affordable, quality housing and to live with dignity and as much independence and choice as possible. 

Our Nicole's Choice program embodies this ideal by providing stable, independent housing, with regular supports, for a vibrant community of women experiencing or at risk of homelessness while struggling with mental health or addictions concerns. As a member of this team, you’ll work with residents to build life skills and grow their personal strengths while promoting a welcoming, non-judgmental and harm-reduction focused environment, ultimately leading to greater wellness and independence.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

What you'll be making – Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):

Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation

Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated); for internal applicants, grid level placement will occur as per the Collective Agreement

Premiums of $2.00 per hour will be applied for eligible Evening/Night (8:00pm – 7:00am) and Weekend Shifts. 

When you'll work – 70 hours biweekly; Monday to Friday 9am-5pm, alternating weekends 9am-5pm; unpaid 1 hour break

Your pension plan – Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

What your benefits will be – 9% in lieu of benefits

HOW YOU WILL BE MAKING A DIFFERENCE:

Designated Primary Worker for assigned caseload:

Ensure participant’s electronic record and paper file is complete and up to date 

Ensure goals are being worked toward and program expectations are being met

Provide participant updates at Team Meetings

Create Team Approaches and Continuity of Care Plans 

In addition to the responsibilities of the Primary Worker, Addiction and Mental Health Workers will fulfill the following with all residents of Nicole’s Choice; 

Direct Service:

Follow through with primary responsibilities when a client’s Primary Worker is unavailable

Assist clients to work towards goals as identified in the IRP (Individualized Rehabilitation Plan) based on their strengths, abilities, needs and preferences

Motivate and support clients to work towards achievement of their SPDAT goals

Create or update client’s Crisis Plan

Assist and coach clients in the learning and management/achievement of activities of daily living such as personal hygiene, chores, budgeting, socialization, etc. may be accomplished in groups or side by side in the participant’s apartment.

Facilitate and implement resident meetings, scheduled groups, special events and activities

Support clients with physical and mental health concerns, and liaise with clinical staff

Support clients with medication education as needed

Provide recreational community outings and activities to enhance client’s quality of life and further connect clients to their community

Transition planning with the client, and community supports, to facilitate a seamless transition when participants move

Advocate for and support clients in accessing community resources

Champion each client’s capacity for independent community living

Provide health teaching about mental illness and symptom management

Build on client’s strengths, abilities and resources

Assist clients to successfully remain in the apartment

Crisis prevention and intervention

Offer and provide follow up support to clients in the community 

Assessment and Goal Planning:

Assess client’s strengths, abilities, needs and preferences

Assess social and environmental factors impacting the client

Ensure IRP’s are completed and reviewed according to policy

Review and revise IRP’s with clients every six months, or when there is a noted significant change.

Include and encourage clients’ natural support (e.g. Family, significant friends) in goal planning, clarifying the roles each plays towards client’s rehabilitation

Regularly solicit feedback from the client and relevant community supports regarding client’s mental health and progress towards his/her goals 

Completion of Mental Health Status Exams within the first month of client’s admission, and subsequently at a minimum of every 6 months or more frequently if change is noted

Communication and Decision Making:

Maintain open communication with clients’ professional and natural supports in regards to client’s rehabilitation

Make decisions both independently and collaboratively

Completion of a Discharge Summary upon client’s transition from the women’s congregate apartment program outlining progress made in the program and recommendations for the future

Complete required documentation related to clients served as per organization standards 

Complete other required documentation (e.g. monthly time sheets, vacations requests, education requests, travel claims, expense claims) within the required time frames

Provide input into decisions with team concerning operations of the program, policies of the organization and accreditation standards

Professionally liaise with community workers and agencies regarding the women’s congregate apartment program

Ensure effective communication with director, Manager, staff team, and external treatment teams concerning client client’s progress

Identify, promote resolution, and management of all emergency situations concerning clients-served, staff, and property

Knowledge of issues pertaining to confidentiality, such as the shared Common Client Record (CCR) and consent to release personal information processes to ensure confidentiality is maintained at all times

Other duties as required 

Crisis Management:

Have knowledge of range of crisis prevention and intervention approaches including: crisis prevention strategies, crisis planning, crisis intervention, risk assessment, relapse prevention strategies, crisis services and hospital services

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2-5 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.
 
We require the following qualifications:

Nicole's Choice is a supportive environment for women and gender-diverse individuals who are experiencing or are at risk of homelessness. The program supports a vibrant community of women and gender-diverse individuals, including many who may have experienced gender-based violence. Nicole's Choice is an environment solely for women and gender-diverse communities and therefore, it is a bona fide occupational requirement that the successful candidate identify as a woman, two-spirited, non binary, transgender, or otherwise gender-diverse

College Diploma or University Degree in mental health & addictions related field (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)

Valid Driver’s License: G class required

Access to a vehicle required for personal transportation

Transportation of clients in personal vehicle required; two million-dollar ($2 000 000.00) liability insurance required

Current, satisfactory Police Vulnerable Sector Check (PVSC)

Demonstrated ability to attend work regularly

We prefer the following qualifications:

First Aid and CPR

Non-violent Crisis Intervention and Prevention (CPI)

Applied Suicide Interventions Skills and Training (ASIST)

Minimum of one year’s work experience in the mental health field

Experience working with homeless/marginalized populations

Residential experience

Knowledge of Psychosocial Rehabilitation

Knowledge of psychiatric medications

Knowledge of community resources

Knowledge of computerized documentation methods

Health and safety knowledge

Crisis intervention and prevention

Applied Suicide Interventions Skills and Training

Knowledge of safe food handling procedures

Knowledge of WHMIS, fire, health and safety procedures

Bilingual in both official languages, preferred; Une préférence sera accordée aux personnes possédant des compétences dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – November 9, 2026

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. 

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact Human.R[Contact details not displayed]  
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Legal Notifications:

For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services

Artificial Intelligence is not currently employed in our recruitment processes

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca. Please apply for this role here: Addiction and Mental Health Worker, Nicole’s Choice Or visit our website at CMHA Thames Valley - Addiction and Mental Health Services