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Job Offer: Business Support Analyst III / Trainer:Description de l'offre:
Business Support Analyst III / TrainerWho we areWhy Rensselaer? Our dynamic global community of changemakers includes some of the world's leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world's fastest supercomputers. Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of practice advancing scientific and technological expertise, Rensselaer remains focused on covering global challenges with a spirit of ingenuity and collaboration. To lgain more, please visit . Are you ready to change the world? Apply now! Job Summary The Business Support Analyst III/Trainer (BSA) is responsible for defining and delivering training for Institute Advancement staff with a focus on the central fundraising system. The BSA prepares training materials and delivers training to onboard new employees, and provides customized function-located training on fundraising database functionality and coordinates training provided by outside vendors as necessary. The BSA provides project and technical support, customer service, and reporting solutions in support of everyday operations. The BSA will work both independently and within a team to deal with business needs using approved technological solutions and ensure systems are configured for maximum productivity. Minimum Qualifications » Bachelors degree » 3 or more years significant professional work practice. » practice working with an enterprise information system utilizing a large relational database and connected SQL (Structured Query Language) compliant tools. » practice working with enterprise level applications with a demonstrated capability to design, implement, research and analyze data. » significant combination of education, training and directly related work practice in a comparable position may be substituted for degree. Preferred Qualifications » practice in training preparation and presentation » practice in Higher Education environment » practice in Project Management » practice with Ellucian or related Higher Education Software » practice with Business Intelligence concepts and tools Minimum expertise, expertise, and Abilities » Intermediate level expertise of Microsoft Office as well as email and calendar software » expertise for technical writing including the capability to write policies and procedures » Proven expertise in training preparation and presentation » capability to translate customer problems into technological solutions » capability to take initiative and to define priorities for assignments » capability to work effectively in a fast-paced team environment » Strong interpersonal, verbal and written communications expertise » Planning, organizing and effective time management expertise » capability to analyze and interpret data and systems » capability to anticipate and solve problems » capability to lgain new software, software tools and techniques » capability to work effectively under pressure and meet established goals and objectives, independently or in a team environment Preferred expertise, Skill, and Abilities » Familiarity with institutional advancement software desirable » Familiarity with content authoring and video training tools Shift Business Hours with weekends or evenings occasionally required TravelLocal travel between campus locations only Driving Incidental driving possible, but not required income Range/Rate Expected hiring range : $68,000-$75,000 Pay transparency disclosure: The selected candidate's income will be determined located on factors that include the available budget, internal equity, and the final candidate's qualifications, practice, education and other job-related credentials. This hiring range is provided as Rensselaer's good faith estimate of the expected hiring range at the time of posting. Application instructions Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, Contact Us by Email address: careers@rpi.edu Job Posted Date Applications will be accepted until the position is filled. Culture of Safety at Rensselaer Rensselaer is committed to providing a safe and healthy living, learning, and working environment for its faculty, staff and students. As such, we strongly recommend that faculty, staff and students obtain a COVID-19 vaccination and remain current with available boosters to protect themselves, as well as to protect vulnerable members of the community. Total Compensation and Benefits Information Rensselaer's Total Compensation Program is designed to provide reliable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit . Profil / Compétences:
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