Customer Service Agent - Jobs and employment opportunities in Canada - jobs-ca.com

Job Details

Ascendent Technology Group Inc – Infiniti Electro Optics is looking for a Full-Time Customer Service Agent (NOC 64409)! This is a full-time, permanent position with 32 hours per week, $30.00/hour.

Job Description:

• Answer enquiries and provide assistance to customers, in person, on the phone, or via email.

• Investigate complaints regarding our services and policies

• Arrange for refunds, exchange and credit for returned merchandise

• Take customer orders for goods or services

• Investigate complaints and update accounts

• Explain the type and cost of services offered

• Provide information about claims or accounts

• Provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to phone, in person, or email enquiries.

Job Requirements:

• Completion of a Computer Technology diploma or related

• Microsoft Certified Professional

• Good communication skills both in writing and speaking

• A high degree of customer service

• Previous experience with advanced infrared camera systems and electro-optics is an asset

• Language in the workplace is English

Benefits:

• Optional group health benefits (company pays 50%)

Job Location:

Ascendent Technology Group - 15 9th Ave S, Cranbrook, BC V1C 2L9

To Apply:

To those interested please email your resume to . Please indicate on email subject that you are applying for the Customer Service Agent position.