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Retail Operations Manager - Enterprise:Turner & Townsend

Job description:

Lead and support a team responsible for real estate operations, ensuring high performance, accountability, and professional development
Oversee day-to-day operational activities across the corporate real estate portfolio, including coordination with Facilities and Property Management
Monitor and analyze key performance metrics (e.g., occupancy costs, service levels, utilization, vendor performance)
Ensure accuracy and timeliness of operational reporting, dashboards, and portfolio data
Drive continuous improvement initiatives to enhance operational efficiency, processes, and data quality
Partner with Finance on budgeting, forecasting, variance analysis, and cost control initiatives
Collaborate with Projects, Workplace, and Real Estate teams to support portfolio changes, moves, and capital projects
Manage relationships with third-party vendors, service providers, and internal stakeholders
Ensure compliance with internal policies, governance standards, and contractual obligations
Support strategic initiatives, including portfolio optimization, workplace strategy, and cost-saving programs

Bachelor’s degree in Engineering, Architecture, Business, Management, or a related field, or equivalent experience
5+ years of experience in operations, project coordination, or service delivery roles
2+ years of experience leading projects or initiatives
Demonstrated ability to manage multiple priorities and competing deadlines
Strong organizational, planning, and problem‑solving skills

Preferred Qualifications
Project management certification (PMP)
Experience leading cross‑functional or enterprise‑wide initiatives
Familiarity with operational governance and change management practices

What's in it for you... 
100% covered health and dental benefits for you and your dependents (including paramedical services) 
Health spending account, to top up expenses not covered in the benefits program 
RRSP option with company matching 
Annual learning and development budget 
Access to a range of online learning tools, and support for career development and growth 
Coverage of one professional membership or license fee per year, if directly related to your role
We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days   
A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives 
Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging 

The base salary range for this full-time role is $125,000 - $175,000 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 
We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at 
#LI-SR1
#LI-Hybrid
We may use automated or AI-based tools to support the screening, assessment, or selection of applicants. 
This posting reflects an existing vacancy that we are actively hiring for.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 
Twitter
Instagram
LinkedIn
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 
Twitter
Instagram
LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Skills:

Job Category: Education [ View All Education Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Toronto, Ontario Ontario
Company Type Employer
Post Date: 21/10/2026 / Visto 21 vezes
Contact Information
Company: Turner & Townsend


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