Workshop Lead - Aviva AutoCare Centre - Jobs and employment opportunities in Canada - jobs-ca.com

Individually we are people, but together we are Solus Canada. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. 

Backed by one of Canada’s leading insurance brands the Aviva AutoCare Centre, powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before.   

Why Join Us? 

Be part of a visionary team challenging traditional ways of working 

Work in a brand-new facility equipped with state-of-the-art tools and technology 

Enjoy a healthier, more comfortable work environment with modern amenities 

Help shape the autobody shop of the future 

We are looking for an experienced Workshop Lead to supervise the activities of a team of auto body technicians at our Aviva AutoCare Centre located in Mississauga. 

In this role you will coordinate daily operations to ensure flawless workflow, maintaining and exceeding quality standards, and driving continuous improvement in team performance. You will play a pivotal role in fostering a collaborative and high-performing environment, ensuring that every repair meets the highest standards of excellence for Aviva’s customers. 

Does this sound like an exciting challenge? Come join our team! Be a part of this milestone as we embark on this ground-breaking journey together! 

What You’ll Do: 

Coordinate and supervise the work of mechanics and technicians, ensuring tasks are completed efficiently and to the required standards 

Plan, schedule, and assign work to the team, considering priorities, deadlines, and available resources 

Inspect completed work, identify potential issues, and provide guidance to improve performance 

Find opportunities to promote customer satisfaction and process improvement 

Maintain quality and technical standards within the site 

Enforce safety protocols and procedures to ensure a safe working environment 

Deliver on promises made to customers, ensuring minimal downtime for their vehicles 

Identify and resolve issues and blockages that interrupt the workflow in the workshop 

Oversee training needs, ensuring appropriate training is delivered 

Ensure an appropriate level of resources to meet customer demands 

Make decisions based on knowledge and data 

Conduct performance reviews and develop talent within the team 

Promote Aviva AutoCare Centre values and goals 

What You’ll Bring: 

Post-secondary education 

Minimum of 5 years of experience in the auto repair industry 

Prior leadership experience with outstanding coaching skills 

Valid driver’s license 

Strong understanding of automotive mechanics and repair procedures 

Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies 

Proficiency using body shop management systems; knowledge of Body Shop Connect preferred 

Strong communication and conflict resolution skills 

Excellent customer service skills 

Ability to diagnose and resolve mechanical issues, identify root causes, and develop solutions 

What You’ll get:  

The salary band for this position ranges from $90,000 to $120,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity. 

Medical and dental benefits 

Eligibility for annual bonus – actual amount depends on your performance, Aviva Canada and Aviva AutoCare Centre 

Various retirement savings options including participation in optional group RRSP  

Competitive vacation package 

We offer exceptional career development opportunities 

We’ll support your professional development and education 

Uniforms will be provided based on your role  

Clean and safe work environment, including on site showers and break room 

Aviva Canada/Aviva AutoCare Centre may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position. This is a new position which has been posted externally.

Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre. 

#LI-MP1 #LI-Onsite