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Job Offer: Credit Dispute Specialist:Job description:
Credit Dispute SpecialistOverviewHudson Valley Credit Union is currently recruiting for the position of Credit Dispute Specialist. Primary Function: responsible for researching and resolving all member disputes relating to credit reporting received from the credit bureaus, service events or in writing. Responsibilities » Serve as the primary contact for member inquiries regarding credit report disputes received through the E-Oscar on-line system, service events or in writing. » Investigate credit-report disputes for accuracy and compliance with the Fair Credit Reporting Act. Resolve and update member credit reporting as necessary. » Monitor and ensure the monthly reporting to the credit bureau is in compliance with the FACT Act and any and all regulatory requirements. Interact with credit reporting agencies and other vendors as applicable to ensure accurate credit reporting. » Make independent decisions for appropriate action to be taken within regulatory and procedural guidelines. Initiate system corrections with the appropriate department via service request and follow up on these corrections to ensure accurate reporting in subsequent months. » Responsible for the accurate and rapid maintenance on all systems related to credit disputes which include but are not limited to, E-Oscar, Vantiv, Akcelerant, OnBase, Synapsys and Servicing Director. Perform all functions in conformity with applicable laws and regulations, including but not limited to the Fair Credit Reporting Act. » Cross train in other Collection and Lending Compliance functions and perform them as required. » Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained expertise. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional tasks and special projects as assigned. » Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. » Responsible for regular and predictable attendance including punctuality. Qualifications » High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required » Associate’s Degree preferred » Minimum 2 Years accounting, collection and/or lending loan servicing, or related practice practice required Why choose HVCU? HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and practices. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+. Employee Perks: » HVCU University & Academy; Professional Development Training » Student Loan Repayment & Tuition Reimbursement Programs » Medical, Dental, and Vision coverage (coverage starting as low as $20 per month) » 401(k) with employer match and non-elective employer contribution » Paid time off (PTO), holidays, and community volunteer time » Life, Short-Term, and Long-Term Discapability Insurance » Discounted Loan Rates & Fees Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, discapability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. » High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required » Associate’s Degree preferred » Minimum 2 Years accounting, collection and/or lending loan servicing, or related practice practice required Why choose HVCU? HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and practices. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+. Employee Perks: » HVCU University & Academy; Professional Development Training » Student Loan Repayment & Tuition Reimbursement Programs » Medical, Dental, and Vision coverage (coverage starting as low as $20 per month) » 401(k) with employer match and non-elective employer contribution » Paid time off (PTO), holidays, and community volunteer time » Life, Short-Term, and Long-Term Discapability Insurance » Discounted Loan Rates & Fees Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, discapability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. » Serve as the primary contact for member inquiries regarding credit report disputes received through the E-Oscar on-line system, service events or in writing. » Investigate credit-report disputes for accuracy and compliance with the Fair Credit Reporting Act. Resolve and update member credit reporting as necessary. » Monitor and ensure the monthly reporting to the credit bureau is in compliance with the FACT Act and any and all regulatory requirements. Interact with credit reporting agencies and other vendors as applicable to ensure accurate credit reporting. » Make independent decisions for appropriate action to be taken within regulatory and procedural guidelines. Initiate system corrections with the appropriate department via service request and follow up on these corrections to ensure accurate reporting in subsequent months. » Responsible for the accurate and rapid maintenance on all systems related to credit disputes which include but are not limited to, E-Oscar, Vantiv, Akcelerant, OnBase, Synapsys and Servicing Director. Perform all functions in conformity with applicable laws and regulations, including but not limited to the Fair Credit Reporting Act. » Cross train in other Collection and Lending Compliance functions and perform them as required. » Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained expertise. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional tasks and special projects as assigned. » Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. » Responsible for regular and predictable attendance including punctuality. Skills:
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