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Offer: Customer Service Job Position:Description de l'offre:
Southwest Key Customer Service Remote Job PositionCustomer Service Job PositionWe are relentless in our pursuit of excellence. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.Responsibilities: A customer service representative's primary tasks include: answering customer inquiries, resolving complaints, providing information about products and services, processing orders, handling returns and exchanges, maintaining customer records, and ensuring overall customer satisfaction by effectively communicating and troubleshooting issues through various channels like phone, email, or chat. expertise required for customer service: Excellent communication expertise Active listening expertise Problem-solving abilities Empathy and patience Product expertise Computer proficiency capability to handle stress and difficult situations Qualifications required capability to work independently while meeting deadlines High school diploma or equivalent. Benefit: Compensation And Benefits Competitive income commensurate with practice Health and wellness benefits Paid time off and holiday entitlements Flexible working hours and remote work options. Profil / Compétences:
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