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Job Opportunity: Customer Service Representative:Job description:
Customer Service RepresentativeBenefits :» Competitive Compensation » Medical, Dental, and Vision insurance » 401(k) Retirement Savings Plan with substantial company match » Life and Travel Insurance » Tuition Assistance » Paid Holidays and Vacation » Wellness Reimbursement Program What does a Customer Service Representative do? Customer Service Representatives handle customer requests by making and receiving calls about inquiries and complaints regarding rates, billing, service issues, collections, etc. in a proactive, positive and professional manner. The typical work schedule is determined by our management team and can vary all over the year. This is a full time position. Work may include, but not be limited to: » Communicating with and assisting our customers via the phone and in person » Collecting, confirming, analyzing, and summarizing information and data from various sources » Operating office machines not limited to copy machines, fax machines, computers, and telephone equipment » Preparing and maintaining files and reports What does it take to be a Customer Service Representative? Required: » High school diploma or equivalency diploma » Must possess and maintain a valid driver’s license » Proficient computer expertise; capability to type, use a computer, telephone and office equipment » Must enjoy interaction with the public and have sound judgment, excellent initiative and communication expertise » capability to work well with other people and interact with the public in a courteous and businesslike manner » Professional telephone etiquette and demeanor Preferred: » Prior customer service and/or call center practice » Bilingual in English and Spanish Applications will be accepted until November 07, 2023 . All incumbents start at the same pay rate per the collective bargaining agreement. Pay Rate: $29.37 to $34.93 / hour Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence. All qualified candidates will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, discapability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. VEVRAA FEDERAL CONTRACTOR Skills:
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