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Job Opportunity: Receptionist:Job description:
Woodland Pond at New Paltz is Hiring!ReceptionistIt's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent income, benefits and perks.Job Details Level: practiced Job Job location: Woodland Pond, Inc - New Paltz, NY Employment type: Full Time Education Level: High School income Range: Undisclosed Job Shift: Varied DescriptionResponsible to Position Classifications Concierge and Security Services Coordinator Hourly/Non-exempt Directly Supervises and Evaluates None Is Back Up To: Reception/Concierge Is Backed Up By: Reception/Concierge WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective tasks and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in conformity with the Woodland Pond Communication Fundamentals Completing tasks independently while knowledge the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Receptionist is responsible for answering and routing calls, greeting visitors, assisting residents and visitors with various tasks, office clerical work, handling emergencies,and providing support services to the administrative staff ESSENTIAL tasks AND RESPONSIBILITIES (*CF indicates Critical Function) Answering multi line telephone system; routing calls, transferring calls, and taking messages (*CF) Ensuring ALL visitors sign in and out (Including but not limited to physicians, consultants, contractors etc.) (*CF) Handling Emergencies in a calm and composed manner; Calling 911 in the event of an emergency, reading the fire alarm panel, communicating with emergency personnel, residents, and staff during an emergency, activating quick message communication, contacting the Wellness Nurse if a resident has a physical emergency (*CF) Entering work requests in Worxhub Updating ?Report of Nursing Staff? sheet and posting (*CF) Coordinating services for residents; transportation, dining reservations, guest room reservations, event ticket purchasing, package/mail distribution, activity sign up, housekeeping and maintenance requests, and other services as assigned (*CF) Assisting Resident Services Director, Activities Coordinator and other department heads with clerical work as needed Completing all required training and in-services All other tasks as assigned GENERAL expertise AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of tasks Willing to lgain and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including evenings, weekends and/or holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned Qualifications High school diploma or HSE, with two years of similar practice, or Associate's degree or equivalent from two-year college or technical school, with one year of similar practice Computer expertise using word processing, spreadsheet, desktop publishing, and data base programs Excellent customer service and verbal communication expertise capability to multitask Demonstrated knowledge of appropriate expertise for communicating by telephone and in person with individuals of all ages, especially the geriatric population Degreeof travel Occasional off-site meetings, seminars, and conferences Disruption to Routine Must adapt to frequent schedule changes, department workload, and resident needs Safety Hazards in Job None Physical Demands Never Occasionally Frequently Continually Sit X Stand X Walk X Bend/Stoop X Squat X Crawl X Climb X Reach Above Shoulder Level X Kneel X Balance X Lift, Carry, Push, Pull Maximum 10 Lbs. X Maximum 20 Lbs. X Maximum 50 Lbs. X Maximum Over 50 Lbs. X Must Be Able To See X Hear X Speak X Use One Hand X Use Both Hands X Environmental Conditions Never Occasionally Frequently Continually Involves Being Inside X Outside X Exposed to Temperatures of 32ûF and less X 100ûF and more X Wet & Humid Conditions X Noise, Vibration X Fumes, Dust X Hazards, Exposure Never Occasionally Frequently Continually Infectious Wastes X Toxic Chemicals X Needles/Body Fluids X Radiation X Chemotherapeutics X Occasionally = 1% to 33% of the time Frequently = 34% to 66% of the time Continually = 67% to 100% of the time EmployersDisclaimer All requirements are subject to possible modification to reasonably accommodate individuals with disabilities This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this job offer. Employees will be required to follow any other job-related instructions and to execute any other job-related tasks requested by their manager This document does not create an employment contract, implied or otherwise, other than an ?at will' employment relationship ACKNOWLEDGMENT I have read and understand the responsibilities of my position at Woodland Pond as outlined in this job description. Qualificationspracticepracticed Skills:
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