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Job Opportunity: Business Banker / Universal Teller Floater:Job description:
An Excellent OpportunityBusiness Banker / Universal Teller FloaterThe Business Banker Floater is responsible for performing intermediate tasks and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical tasks; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Business Banker Floater also is required to be fully expertiseable and skilled in the areas of new account desk, teller, and safe deposit. To assist new and existing customers in a professional and courteous manner and must be proficient in cross selling and up selling bank products. This is a floating position- you will be required, as needed, to travel to any branch to execute Business Banker tasks, as assigned.Essential tasks and Job Responsibilities: 1. Provides support to all assigned areas of branch operations where service or assistance is needed. 2. Assist consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques. 3. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation. 4. Assist Management in preparing for audits. 5. Perform regular daily, weekly and monthly customer service tasks. 6. Handle large sums of cash accurately and efficiently. Maintain Cash Limits. 7. To achieve and maintain customer satisfaction through excellence in service delivery, follow up and problem resolution. 8. Assist Management with Business Calls and budget goals. 9. Maintains a working expertise of the complete line of products and services offered. Takes responsibility to keep up to date and request assistance for further development needs. 10. Travel to all branches, as required, to all branches in Orange County. Upon request, occasional travel to Westchester/Rockland branches may be required. OTHER RESPONSIBILITIES 1. Perform all other tasks assigned by management. EDUCATION, CERTIFICATION, practice : suitable education Required: High School Diploma or GED and the completion of the following OCTC Training Preferred: Associates Degree practice: Required: 2 Years Banking practice and 1 Year Sales practice. Preferred: 3 Years Banking practice and 2 Year Sales practice. expertise, expertise, ABILITIES: Required: this job offer requires organization, the capability to work at a fast pace and perform multi-tasks, the expertise of the bank policies and procedures for the teller line & customer service, and good judgment expertise. High levels of internal & external contact with the public and departments Preferred: Needs the capability to maintain a positive and professional attitude at all times. Accurately count currency, friendly and outgoing personality, good customer service expertise. An capability to handle change, stress and the pressures of everyday activity which includes multi-tasking and working at a fast pace. Good decision making expertise. Must be able to make quick informed decisions and seek assistance when needed. Must be a team player and work well with co-workers and management. The capability to work with minimal supervision. Must be able to travel between our branches, as assigned. this job offer has a high level of confidentiality. this job offer has access to customer's financial information, accounts, security procedures and closing procedures. WORK ENVIRONMENT: • Working Conditions: Position is performed in a branch setting. Travel is required between any of our branches. There is some external business contact. • Equipment Operations: Network System, Computer (various software programs), adding machine, office equipment. Special Note: External and internal candidates, as well as position incumbents, must be able to execute the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, discapability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to execute the essential functions of the job. This job description in no way states or implies that these are the only tasks to be performed by an employee. Additional functions and requirements may be assigned by managers as deemed appropriate, located on the employee’s expertise, skill and capability as well as his/her mental and physical abilities. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, discapability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Orange Bank & Trust Company is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related tasks. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a discapability, Contact Us by Human Resources at 845-341-5000. Skills:
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