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Job Opportunity: Customer Service Representative:Description de l'offre:
Great OpportunityCustomer Service RepresentativeJOB DESCRIPTIONWe are pursuing a dedicated and motivated Customer Service Representative to join our team where you will play a vital function in ensuring customer satisfaction and resolving issues through effective communication. Our ideal candidate has strong problem-solving expertise and the capability to manage multiple tasks efficiently in a fast-paced environment. If you are passionate about helping customers and have practice in the marketing industry, we encourage you to apply. Responsibilities » Provide exceptional customer service via phone, email, and social media platforms. » Resolve customer inquiries and complaints promptly and professionally. » Utilize CRM software to track and manage customer interactions and feedback. » Assist in troubleshooting technical issues and provide appropriate solutions. » Maintain expertise of our products and services to effectively address customer needs. » Collaborate with other departments to improve customer service processes and results. » Manage multiple accounts and tasks while maintaining high attention to detail. » Support sales efforts by identifying opportunities and promoting products effectively. Benefits » Paid Time Off and Holidays with Generous Company Discounts annually given. » Life Insurance » Employee Wellness and 401k plans. Profil / Compétences:
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