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Job Offer: Consumer Leasing Specialist:Job description:
Consumer Leasing SpecialistOverviewHudson Valley Credit Union is currently recruiting for the position of Consumer Leasing Specialist. Primary Function: Responsible for being the main point of contact for all leasing items and performing significant lease maintenance and end of lease process tasks. Handle all telephone & service request inquiries to the Consumer Lending area. Responsibilities » Performs tasks connected with end of lease process and maintenance. Prepares ownership transfer documents, updates post origination system, and obtains necessary documentation from lessee to complete disposition or renewal process. Reconciliation of reports and lease general ledgers. » Acts as liason between HVCU and Credit Union Leasing of America (CULA) and provides guidance on end of lease maintenance functions. » Participates in relationship status calls and participates in on-site visits to assigned accounts to build relationships and improve service. » Works closely with Relationship Managers, Account Managers, Customers and Lease Partners to provide superior customer service. » Handle all service requests and perform necessary functions such as research, loan maintenance, transaction processing and reconstructions in response. This includes, but is not limited to, student loan maintenance, vehicle, small business and home equity lien satisfaction documents. Meet service request turnaround goals. » Perform all tasks as a Consumer Leasing Specialist and provide technical support and training as needed. » Responsible for all aspects of the collateral protection insurance program. In addition, pays hazard and forceplaced insurance premiums from escrow account. » Ensure the Credit Union remains within regulatory compliance requirements by completing internal reports, vendor reports and reconciles various general ledger accounts. » Seek to improve efficiencies and streamline operating expenses through innovative ideas for continuous improvement. » Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained expertise. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional tasks and special projects as assigned. » Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. » Responsible for regular and predictable attendance including punctuality. Qualifications » High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required » Minimum 1 year Consumer Loan Servicing/Loan Servicing industry work history required » Minimum 1 year Lease Servicing/Lease Loan Servicing work history preferred Why choose HVCU? HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours! Employee Perks: » Medical, Dental, and Vision coverage (coverage starting as low as $20 per month) » 401(k) with employer match and non-elective employer contribution » Paid time off (PTO), holidays, and community volunteer time » Flexible Spending Account (medical & dependent care) » Life, Short-Term, and Long-Term Discapability Insurance » Employee Assistance Program » Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement » HVCU University & Academy; professional development training » Discounted Loan Rates & Fees Diversity Commitment: “At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.” Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, discapability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. » High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required » Minimum 1 year Consumer Loan Servicing/Loan Servicing industry work history required » Minimum 1 year Lease Servicing/Lease Loan Servicing work history preferred Why choose HVCU? HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours! Employee Perks: » Medical, Dental, and Vision coverage (coverage starting as low as $20 per month) » 401(k) with employer match and non-elective employer contribution » Paid time off (PTO), holidays, and community volunteer time » Flexible Spending Account (medical & dependent care) » Life, Short-Term, and Long-Term Discapability Insurance » Employee Assistance Program » Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement » HVCU University & Academy; professional development training » Discounted Loan Rates & Fees Diversity Commitment: “At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.” Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, discapability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. » Performs tasks connected with end of lease process and maintenance. Prepares ownership transfer documents, updates post origination system, and obtains necessary documentation from lessee to complete disposition or renewal process. Reconciliation of reports and lease general ledgers. » Acts as liason between HVCU and Credit Union Leasing of America (CULA) and provides guidance on end of lease maintenance functions. » Participates in relationship status calls and participates in on-site visits to assigned accounts to build relationships and improve service. » Works closely with Relationship Managers, Account Managers, Customers and Lease Partners to provide superior customer service. » Handle all service requests and perform necessary functions such as research, loan maintenance, transaction processing and reconstructions in response. This includes, but is not limited to, student loan maintenance, vehicle, small business and home equity lien satisfaction documents. Meet service request turnaround goals. » Perform all tasks as a Consumer Leasing Specialist and provide technical support and training as needed. » Responsible for all aspects of the collateral protection insurance program. In addition, pays hazard and forceplaced insurance premiums from escrow account. » Ensure the Credit Union remains within regulatory compliance requirements by completing internal reports, vendor reports and reconciles various general ledger accounts. » Seek to improve efficiencies and streamline operating expenses through innovative ideas for continuous improvement. » Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained expertise. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional tasks and special projects as assigned. » Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. » Responsible for regular and predictable attendance including punctuality. Skills:
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