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Job Opportunity: Operations Associate:Job description:
Operations AssociateWho we areWhy Rensselaer? Our dynamic global community of changemakers includes some of the world's leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world's fastest supercomputers. Are you ready to change the world? Apply now! Job Summary The Operations Associate serves as the primary point of contact in the Office of the Registrar for students, parents, faculty, and staff. The incumbent responds to requests for information and assistance regarding all aspects of student registration and academic records, and performs routine registration actions on behalf of students. The Operations Associate processes all transcript requests in conformity with FERPA regulation. Minimum Qualifications • HS Diploma or GED • Two (2) or more years of related practice including customer service area by with phone, email and/or in-person contact. * university practice in a student service related is preferred. office preferred significant combinations of education, training and practice may be considered. Minimum expertise, expertise, and Abilities • Requires excellent verbal and written communication, organizational and interpersonal expertise • Requires proficiency with an database software applications Excellent attention to detail • Proficiency with MS Office (word, excel, Outlook) • capability to foster team spirit in a high-pressure, fast-paced environment Shift Business Hours: Monday - Friday TravelNo travel Driving No Driving Application instructions Follow the on-screen prompts to create an application. Please be ready to upload required documents, such as your resume and cover letter If you need assistance with the online application process, Contact Us by Email address: careers@rpi.edu Job Posted Date Applications will be accepted until the position is filled. COVID-19 Pandemic Protocols Rensselaer welcomes undergraduate and graduate students to campus for an in-person academic practice. To support this practice, all faculty and staff are expected to work primarily onsite. Rensselaer requires all faculty and staff to be vaccinated (and boosted when eligible) against COVID-19. Requests for exemptions for medical or religious reasons will be evaluated on a case by case basis. Skills:
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