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Job Offer: Call Center Specialist:Job description:
Great Work Environment; Excellent Room for Growth!Call Center SpecialistAt TEG Federal Credit Union, we pride ourselves on being more than just a financial institution; we are a caring team dedicated to each other and our community. We are seeking a motivated, customer-oriented Call Center Specialist for our Solutions Center in Wappingers Falls, NY.As a Call Center Specialist, you will be responsible for assisting members and potential members over the phone with their requests, explaining credit union products and loan services, responding to problems, and resolving them. This is a full-time, 40 hour/week position, Monday – Saturday, but the schedule varies; you must have flexible availcapability. Perks & Benefits: » Work-life balance and supportive, team-oriented environment » Comprehensive health, dental, and vision insurance » 401k with company match » Defined benefit plan (pension) » Paid Time Off, and more! What you’ll do as a Call Center Specialist (Responsibilities): » Perform member service functions, such as address changes, ordering checks, and lien releases » Respond to and resolve member problems » Assist members with mobile/online banking questions » Answer questions and resolve problems regarding products and services » Identify opportunities and help members with their financial fitness » Additional tasks as assigned What we're looking for (Qualifications): » At least 2 years of banking practice » practice in a call center is desired (ideally in a bank or credit union) » Exceptional communication and customer service expertise » Available to work on Saturdays Pay: $18 - $22 / hour, located on practice Apply NOW for immediate consideration! About TEG Federal Credit Union: With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day. TEG’s mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of ‘people helping people,’ while maintaining a strong financial foundation. TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of expertise, practice and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, discapability or any other legally protected status. All employment related decisions are made in accord with this policy. TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit . Skills:
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