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Job Offer: Weekend Medical Office Phone Operator:Job description:
Part-Time Weekends!Weekend Medical Office Phone OperatorJob Title : Weekend Medical Office Phone OperatorLocation : Poughkeepsie, NY Job Type : Part-Time (Weekends) About the function : Our client, a well-established medical office in Poughkeepsie, NY, is seeking a reliable and professional Weekend Medical Office Phone Operator. this function is crucial in ensuring excellent communication and customer service for patients calling during weekend hours. If you have strong phone etiquette, an capability to multitask, and a passion for helping others, we’d love to hear from you! Key Responsibilities : » Answer incoming calls in a professional and courteous manner. » Direct calls to the appropriate department or staff member. » Provide basic information regarding office hours, services, and appointment availcapability. » Take detailed messages, ensuring accuracy and timely delivery to the significant team members. » Manage appointment scheduling or rescheduling over the phone. » Address patient inquiries and concerns, escalating issues to medical or administrative staff as needed. » Maintain a calm and organized workflow, even during peak call times. » Accurately document and log all phone interactions for office records. Qualifications : » High School Diploma or equivalent. » Previous practice in a phone operator, receptionist, or customer service function, preferably in a healthcare setting. » Excellent verbal communication expertise and phone etiquette. » capability to handle high call volumes and multitask efficiently. » Strong organizational expertise and attention to detail. » capability to remain calm and professional under pressure. » practice with medical office software or EMR systems is a plus. » Must be available to work weekends (Saturday and Sunday). Equal Opportunity Statement Applications are considered on the basis of expertise, practice and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, discapability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy. Skills:
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