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Job Opportunity: Customer Service Representative:Job description:
Bilingual a plus!Customer Service RepresentativeWe have a great internal opportunity in our Newburgh office for a Customer Service Representative to join our growing team with advancement opportunities. We are seeking for someone who is friendly and confident and excels in a customer service function. You will be supporting the Staffing Specialists in the office by assisting job seekers with the pre- and post-interview process.The ideal candidate is a self-starter, a great people-person, and an excellent collaborator who is excited to help bring Ethan Allen Staffing’s growth to the next level. If you are eager to lgain with a go-getter personality, we will train you and provide you with the tools you need to be prosperous. Job responsibilities for the Customer Service Representative include: » Answering and fielding phone calls » You're the first person people speak to when they call so it's important that you're able to help the caller if able or transfer the call appropriately » Help to ensure our employee database is up to date » References are verified » Necessary paperwork and documentation is up to date » Record weekly time cards for over 400 employees » Provide excellent customer service to candidates » Providing general secretarial support » Opening and closing the office What you'll need in order to be prosperous in this function: » 1 year of administrative or customer service practice required » Be proficient with Microsoft Office and Windows Operating System » Bachelor's Degree preferred but will consider candidates with an Associate’s » Bilingual in English and Spanish - preferred but not required » Must be thorough and very detail-oriented in your work » Must be a people person and enjoy interacting with people of all backgrounds » Excellent customer service and phone presentation required » Sense of urgency and problem-solving expertise » Excellent written and verbal communication expertise » Must be willing and able to speak on the phone a significant portion of the day » Must be highly organized and able to handle multiple priorities simultaneously in a fast-paced environment » Previous practice with Applicant Tracking Systems a plus The Customer Service Representative position will be Monday-Friday, 8:00am-5:00pm. Pay rate is $22 per hour. this function has a lot of opportunity for growth and is great for someone who is looking to get their foot in the door in the staffing and recruiting industry. Please submit a resume and apply for immediate consideration! Equal Opportunity Statement Applications are considered on the basis of expertise, practice and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, discapability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy. Skills:
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