Job details |
||||||||||||||||||||||||||||||||
|
Job Offer: Sr. Receptionist:Job description:
Woodland Pond at New Paltz is Hiring!Sr. ReceptionistIt's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent income, benefits and perks.Job Details Job Job location: Woodland Pond Inc - New Paltz, NY Employment type: Full Time income Range: $20.35 - $22.35 Hourly Job Shift: Days/Eves Job Job Category: Health Care DescriptionPosition Summary The Sr. Receptionist is responsible for training and mentoring all desk staff while reporting directly to the Lead Concierge/Receptionist and the Director of Resident Life with any/all staff issues. Additionally, is responsible for answering and routing calls, greeting visitors, assisting residents and visitors with various tasks, office clerical work, handling emergencies,providing support services to the administrative staff, and being the liaison for the concierge/reception staff. ESSENTIAL tasks AND RESPONSIBILITIES (*CF indicates Critical Function) Answering multi line telephone system; routing calls, transferring calls, and taking messages (*CF) Ensuring ALL visitors sign in and out (Including but not limited to physicians, consultants, contractors etc.) (*CF) Handling Emergencies in a calm and composed manner; Calling 911 in the event of an emergency, reading the fire alarm panel, communicating with emergency personnel, residents, and staff during an emergency, activating quick message communication, contacting the Wellness Nurse if a resident has a physical emergency (*CF) Entering work requests in Worxhub (Maintenance, Transportation, Room Bookings) Updating ?Report of Nursing Staff? sheet and posting (*CF) Coordinating services for residents; transportation, dining reservations, guest room reservations, event ticket purchasing, package/mail distribution, activity sign up, housekeeping and maintenance requests, and other services as assigned (*CF) Assisting Administration, Activities Staff and other department heads with clerical work as needed superviseing the reception schedule; keeping it current and filling open shifts from the list of trained desk staff (*CF) Training and educating all new reception staff, including recurring in-servicing for existing staff as directed by the Director of Concierge & communication Services Completing all required training and in-services All other tasks as assigned GENERAL expertise AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of tasks Willing to lgain and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including evenings, weekends and/or holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned QualificationsQualificationsHigh school diploma or HSE, with two years of similar practice, orAssociate's degree or equivalent from two-year college or technical school, with one year of similar practiceComputer expertise using word processing, spreadsheet, desktop publishing, and data base programsExcellent customer service and verbal communication expertisecapability to multitaskDemonstrated expertise of appropriate expertise for communicating by telephone and in person with individuals of all ages, especially the geriatric population Skills:
|
||||||||||||||||||||||||||||||||
|