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Offer: Medical Office Concierge:Job description:
Medical Office ConciergeJob Title : Medical Office ConciergeLocation : Briarcliff Manor Job Type : Full-Time/Part-Time About Us : Our client is dedicated to providing exceptional care and service to their patients. They are seeking a personable and professional Medical Office Concierge to ensure a welcoming and efficient practice for all who visit the facility. If you are passionate about patient care and hospitality, this is the perfect opportunity for you! Job Summary : The Medical Office Concierge serves as the first point of contact for patients and visitors. You will play a crucial function in creating a positive and seamless practice by managing patient check-ins, answering inquiries, and assisting with any patient needs. this function requires excellent communication expertise, attention to detail, and a caring demeanor. Key Responsibilities : » Greet and welcome patients, families, and visitors with a warm and friendly demeanor. » Assist with patient check-in/check-out processes, including verifying patient information, collecting co-pays, and scheduling follow-up appointments. » Provide information and directions to patients regarding office procedures and policies. » Assist patients with paperwork, including insurance forms and medical history documents. » Coordinate with medical staff to ensure efficient flow of patients all over the office. » Maintain a clean, organized, and welcoming reception area. » Handle patient complaints or concerns and escalate them to the appropriate department if necessary. » Assist with administrative tasks such as filing, data entry, and managing appointments. Qualifications : » High School Diploma or equivalent required. » Previous practice in a customer service or front desk function, preferably in a healthcare setting. » Excellent communication and interpersonal expertise. » capability to handle sensitive information with professionalism and confidentiality. » Strong organizational expertise and attention to detail. » capability to work in a fast-paced environment and manage multiple tasks simultaneously. » Bilingual expertise (English/Spanish) a plus. Equal Opportunity Statement Applications are considered on the basis of expertise, practice and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, discapability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy. Skills:
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