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Job Offer: Program Asst, Crisis Response:Job description:
Program Asst, Crisis ResponseJOB DESCRIPTIONPOSITION SUMMARYthis job offer is responsible for maintaining smooth and patient-centered care for clients receiving services from the Crisis Response Division, as well as maintaining Division databases. ESSENTIAL tasks AND RESPONSIBILITIES » Respond to and direct calls to the appropriate staff and/or department from community partners and other agency staff while engaging with callers with a kind, caring, and positive attitude. » Compile Behavioral Health Division program data in a report summarizing information requested by Chief agent of Behavioral Health. In addition, this job offer will support reporting needs for programs. » Alert clinicians and prescribers when documentation is required. » Scan paper documents over to responsible Care Associate or attach to appropriate participant ECR record and collaborate with other staff to ensure all documents are sent for credentialing. » Order office supplies for all programs within the Behavioral Health Division. » Maintain and support each programs on call schedule. » Assist with the onboarding of Behavioral Health Division staff to ensure all supplies, sign on, and systems are set up for new staff. » Review and distribute all incoming faxes and mail for Division. » Maintain email distribution lists specific to Behavioral Health Division. EDUCATION and/or practice » Requires an Associates degree (Bachelors preferred) » Three years of related practice » Requisite education and practice CERTIFICATION / LICENSURE » None required QualificationsSkills:
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