Automotive Service Advisor - Jobs and employment opportunities in Canada - jobs-ca.com

Overview

At Fountain Tire Thunder Bay, we’re committed to delivering exceptional customer service and trusted automotive expertise. We’re currently looking for an experienced, customer-focused Automotive Service Advisor to join our Thunder Bay team.

This role is ideal for someone with automotive or tire industry experience who thrives in a fast-paced environment and enjoys building long-term customer relationships.

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:

What is in it for you?

Competitive compensation: $25–$35/hour + performance-based variable pay

Comprehensive health, dental, and vision benefits

RRSP program with company matching

Ongoing training and career development opportunities

Supportive leadership and team environment

Full-Time consistent day shifts for improved work-life balance

Employee discounts on tires, parts, and mechanical services

Primary Responsibilities:

Creating work orders, scheduling appointments, and coordinating workflow with technicians

Providing accurate quotes and clearly explaining recommended services and products

Building trust with customers through strong communication and follow-up

Recommending tires, wheels, and mechanical services based on customer needs

Processing sales transactions and maintaining accurate customer records

Supporting inventory and administrative processes

Maintaining showroom standards and promotional displays

Participating in safety initiatives and ongoing training programs

What does it take to get on track?

Previous experience in the automotive, tire, or service industry is strongly preferred

Strong English communication skills, both verbal and written

Proven ability to provide professional customer service and build customer relationships

Confidence in explaining products, services, and recommendations to customers

Strong organizational skills and ability to multitask in a fast-paced environment

Knowledge of passenger, light truck, and specialty tires and mechanical services is an asset

Valid driver’s license with a satisfactory Driver’s Abstract

Positive attitude, reliability, and team-oriented mindset

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.