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Business Analyst - Customer practice:

Job description:

Full Time
284 South Avenue, Poughkeepsie, NY 12601
25minutes ago


Business Analyst - Customer practice

Benefits :
   » Competitive compensation
   » Medical, Dental, and Vision insurance
   » 401(k) retirement savings plan with substantial company match
   » Life and travel insurance
   » Tuition assistance
   » Wellness reimbursement program
   » Paid holidays and vacation
What is a Business Analyst – Customer practice?          &nbs p;            &n bsp;                         &nbs p;            &n bsp;                         &nbs p;   
this function is within the Customer practice team which works directly with the company’s contact center, operations, accounting, finance, and billing departments.  The Business Analyst – Customer practice works broadly within recently implemented SAP meter to cash Customer Information System (CIS).  The Business Analyst will work on key strategic initiatives within customer practice. Title/level is commensurate with practice.
What does a Business Analyst – Customer practice do?
   » Extracts and analyzes large and complex data sets
   » Becomes familiar with the business requirements connected with the Customer practice team and gains technical expertise of the data for existing software systems
   » Collaboratively reviews and evaluates business units’ existing business intelligence (BI) reports
   » Provides analytical support to deliver performance feedback to the management team
   » Identifies opportunities to improve current processes and procedures through data driven decision making on an enterprise basis
   » Works under general supervision, takes ownership of project/task completion and meets deadlines
   » Coordinates activities with other technical staff and contractors
   » Supports the company’s efficiency targets so results are aligned with corporate objectives
   » Assists in identifying and recommending process improvements that foster continuous improvement in all departments to improve overall group performance
   » Recommends internal and external data procurement processes
   » Coordinates activities with other technical staff and contractors as required
   » Works under general supervision, takes ownership of project/task completion and meets deadlines
   » Supports storm/emergency restoration efforts
What does it take to be a Business Analyst – Customer practice?
Required :
   » Bachelor’s degree. In lieu of a Bachelor’s degree, an Associate’s degree and at least 2+ years of practice in data analysis
   » Strong computer expertise including proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the capability to lgain new computer software programs quickly; practice using Excel to prepare and analyze large and/or complex data sets and extract insights
   » Outstanding analytic, problem solving, and decision-making expertise; proven capability to discern critical from minor problems
   » Well-developed written/verbal communication expertise, planning and organizational expertise; must be able to explain technical complexities to non-technical individuals
   » Strong interpersonal expertise in areas such as facilitation & negotiation and the capability to work with internal customers, vendors and contractors
   » Must be able to adapt to a number and variety of assignments, meet deadlines, and work well in a fast-paced environment
   » Must be able to work collaboratively in a team environment as well as independently with minimal supervision
   » Valid driver's license
Preferred :
   » Field of study in Business Administration, Finance, Business Analytics, Data Analytics, Computer Science, Information Systems, Engineering, STEM, or related field
   » practice with data gathering, data analysis, and converting data into high value information for decision making; practice with customer and/or operations related data to optimize operational and financial performance
   » practice and/or proficiency with SAP
Applications will be accepted until October 6, 2022 . Please go to Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted.  No phone calls or agencies, please.  All replies will be held in strict confidence.
All qualified candidates will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, discapability, or protected veteran status.  Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.


Job Category: Health Services [ View All Health Services Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: 284 South Avenue, Poughkeepsie, NY 12601, Other
Address: 284 South Avenue, Poughkeepsie, NY 12601
Company Type Employer
Post Date: 09/22/2022 / Viewed 8 times
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