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Offer: Field Service Representative:Job description:
Growing High Tech Manufacturing CompanyField Service RepresentativeSono-Tek Corporation is a high-tech equipment manufacturer that supplies ultrasonic nozzlecoating systems to various markets worldwide including the electronics, solar cell, fuel cell, semiconductor, glass, textile, medical, and other industries. We are a $15+m public company with over 80 employees. We are located in Milton NY, 12547, Ulster County (across the river from Poughkeepsie). Description: Field Service Representative - Technical Degree or similar 1-3 year work practice required We are currently seeking a motivated Field Service Representative to join our Service Team. tasks include traveling to customer locations domestic and international; installing, troubleshooting, and training customers on Sono-Tek systems. While at our headquarters evaluating, repairing, and customer support would be primary responsibilities. Requirements of the position include: The capability to use a methodical approach to trouble-shoot both equipment and process challenges. The capability to use hand and small power tools to measure, cut, drill, tap, and punch holes in various steels and plastics. The capability to conduct training to small and large groups in all aspects of our equipment and its application in a professional manner. The capability to communicate technical information over the phone in a professional manner. The capability to communicate technical information via email and documentation. The capability to travel by air, train and automobile to customer sites efficiently and the capability to rent a car, including travel overseas. Travel commitments are usually 2 weeks a month and the position requires 50-65% travel. Fiscal accountcapability to maintain a credit card and manage expense accounts. Some heavy lifting up to forty pounds and the physical capability to get into and out of some complex capital manufacturing equipment and to work on one's feet for many hours per day. At the plant, the capability to support production and engineering as directed by management. This requires the repair of customer returns including ultrasonic nozzles,electronics, and basic machinery. At the plant, the capability to authorize customer returns in a controlling database, the capability to quote prices and obtain contract authorization, and the capability to ship quality parts to our customers within the guidelines of our standards. Qualifications : Technical background either practice or education Strong communication expertise (both verbal and written) are required. Applicant must have the capability to travel. Our culture is honesty, hard work, help each other, and be prosperous. Benefits : Partial paid medical/dental insurance, 2 weeks paid vacation, 12 paid holidays, opening of 401(k) account (partial matching) and stock option grants. Skills:
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