Business Analyst II (Learning Specialist) - Offres d'emploi au Canada - jobs-ca.com

Description

Required knowledge, skills and abilities

Communication and Interpersonal Skills

Bilingualism required (French, English)

Excellent verbal and written communication, facilitation, and interpersonal skills

Ability to empathize to identify client needs and adapt to diverse client bases

Positively manage change with clinic users

Collaborate effectively with multidisciplinary teams and various stakeholders to achieve common goals

Business Analysis and Healthcare Expertise

In-depth knowledge of clinic work streams and consulting approach capability

Strong analytical mind, ability to synthesize, and decision-making skills

Excellent complex problem-solving ability

Qualifications

Training and Pedagogy Expertise

Ability to write clear, concise and effective training Docs

Proficiency in technological tools for the design and delivery of virtual training

Ability to design learning paths and evaluate knowledge transfer

Organization and Work Mode (Remote Work)

Strong autonomy, personal discipline, and ability to work without direct supervision

Proficiency in virtual collaboration and remote project management tools (e.g., Google Meet, Webex)

Ability to manage changing priorities with great attention to detail

Excellent time management and adherence to deadlines in a decentralized environment

Tools and Training

Advanced proficiency in office and modeling tools (creation of work stream diagrams, technical Docs)

University degree in a related field or equivalent experience

Knowledge of Salesforce, Inspire planner, Google Suite and other platforms

Great-to-haves

Experience in nursing, healthcare management or project management

Certification or concrete experience in instructional design

Experience with healthcare software applications and use of a certified EMR

Intermediate knowledge of English is required because you will occasionally interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.