Job details |
||||||||||||||||||||||||||
Housekeeping Manager:The Sidney Pier Hotel & Spa Ltd.Job description:Job Details
Business Name: The Sidney Pier Hotel & Spa Ltd. Title: Housekeeping Manager Number of Available Positions: 1 Terms of Employment: Permanent, Full-Time (30-40 h/w) Wage: $24.50 per hour Benefits: Dental Insurance, Extended medical insurance Language of Work: English Work Location: Sidney, BC Company Profile: The Sidney Pier Hotel & Spa is a vibrant and welcoming workplace located in the picturesque coastal town of Sidney, British Columbia. The Sidney Pier Hotel & Spa is a luxurious waterfront retreat that seamlessly combines sophisticated design with a relaxed and welcoming atmosphere. Renowned for providing a unique and unforgettable experience, we take pride in standing apart from other hotels. We are seeking a professional and detail-oriented housekeeping manager to join our team at The Sidney Pier Hotel & Spa. The ideal candidate is an organized and proactive leader with strong communication and leadership skills, the ability to thrive in a fast-paced hospitality environment, and a commitment to maintaining high standards of cleanliness, quality, and guest satisfaction. Job Description Job Duties and Responsibilities: • Supervise, coordinate, and support the daily activities of housekeeping staff, including room attendants, laundry attendants, and public area cleaners. • Train, coach, and provide ongoing guidance to housekeeping employees to ensure quality standards and safe work practices are followed. • Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness, presentation, and safety standards are consistently maintained. • Prepare staff work schedules, assign duties, and coordinate housekeeping operations with the front office and maintenance departments to support efficient hotel operations. • Monitor employee performance, provide coaching and feedback, and assist with performance evaluations and disciplinary processes when required. • Maintain adequate inventories of cleaning supplies, linens, and housekeeping equipment, and coordinate replenishment as needed. • Recommend or arrange maintenance, repairs, or replacement of furnishings, fixtures, and equipment when deficiencies are identified. • Assist with departmental budgeting, monitor housekeeping supply usage, and help control operational costs. • Respond promptly and professionally to guest requests and housekeeping-related concerns to ensure a high standard of guest satisfaction. • Develop, implement, and ensure compliance with housekeeping procedures, hotel policies, and applicable health, sanitation, and workplace safety regulations. • Assist with hiring and onboarding new housekeeping staff as required. • Perform housekeeping duties when necessary to support the department and maintain service standards. Employment requirements: • Completion of secondary school. • A university degree or college diploma in hotel management, hospitality management, business administration, or a related field is preferred. • Candidates without the specified post-secondary education may be considered if they possess extensive experience as a housekeeping or cleaning supervisor. • Minimum of two years of progressively responsible housekeeping experience in a hotel or other hospitality environment, including previous supervisory or team leadership experience. • Proficiency in Microsoft Office; experience with housekeeping management software is considered an asset. • Knowledge of cleaning methods, sanitation procedures, workplace safety requirements, and the safe handling of cleaning chemicals and equipment. • Ability to work a flexible schedule, including evenings, weekends, and holidays, as operationally required. Work Conditions: • Fast-paced, service-oriented work environment. • Prolonged standing and walking throughout the shift. • Frequent bending, twisting, and repetitive motions. • Manual handling and lifting of materials weighing up to 30 lbs (13.6 kg). • Exposure to cleaning chemicals and potentially infectious materials while following established safety procedures. Personal Suitability: • Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment. • Excellent attention to detail and a commitment to maintaining high standards of cleanliness and service quality. • Strong leadership, organizational, and time management skills. • Ability to prioritize tasks, solve problems effectively, and perform well in a fast-paced environment. Contact information/how to apply: Email resume to: As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups – including Indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization. Skills:
|
||||||||||||||||||||||||||