Sales Manager - Womenswear - Jobs and employment opportunities in Canada - jobs-ca.com

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Sales Manager  
The Sales Manager leads a team of sellers that drive the customer experience and achieve all sales targets while providing an engaging employment experience. 
 
Specific responsibilities include (but are not limited to) the following: 
Achieve sales targets for the area of responsibility 

Achieve customer service targets and resolve difficult customer issues 

Recruit, select, hire and on-board the best talent 

Lead, motivate, and retain a team of high-performing employees 

Work in collaboration with other store managers to deliver seamless sales/service to customers 

Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success 

Model leadership behaviours that promote a culture of open communication, employee development and trust 

Maintain all Health & Safety practices to code 

Oversee Designated Sales Associate / Designated Sales Consultant (DSA/DSC) program within the areas assigned; partner with vendor on PKs, goals, etc. 

Recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees 

Lead team to develop, maintain and grow an active store client base 

Implement customer relationship and Loyalty management programming 

Serve as manager-in-charge (MIC) of the store as required 

Maintain high standards of merchandise presentation at all times 

Regularly evaluate inventory performance and develop strategies for improvement 

Participate in and influence the development of store seasonal plans 

Identify opportunities to drive business 

Manage payroll expense while offering appropriate levels of coverage at all times to meet business needs 

Maintain day-to-day operational awareness of leased businesses within area to ensure seamless customer service 

Comply with all Health & Safety policies and requirements 

Ensure compliance with privacy policies, regulations, and cyber security measures. 

The ideal candidate: 
5 + years supervisory experience with accountability for driving sales 

Proven track record of exceeding sales and profit targets 

Early adopter / change initiator 

Retail selling experience in a luxury environment preferred. 

Entrepreneurial spirit 

The measures of success:  
Contribution to financial objectives 

Individual objectives linked to the achievement of department goals 

Feedback from internal and external clients 

Reason: Existing Vacancy

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :

$63,700.00 - $107,000.00 / 63.700,00$ - 107.000,00$ (per year / par an)

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.